Return and Refund Policy 3D printers and 3D printer Bundles with downloadable lesson files

Last updated: September 19, 2020

If, for any reason, You are not completely satisfied with a 3D printer purchase We invite You to review our policy on refunds and returns for 3D printers.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Learnbylayers ltd, Kemp House, 160 City Road,.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to learnbylayers , accessible from www.learnbylayers.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: info@learnbylayers.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging
  • The Goods were not used or damaged
  • You have the receipt or proof of purchase

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us.

Contact us directly and we will arrange the return address, depending on the country of purchase.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

If you have purchased a 3D printer bundle that includes digital downloadable files, we will refund the total cost of the 3D printer and digital files included in the bundle, as long as the digital files have not been downloaded from your account. If the digital files have been downloaded, we will deduct the cost of the lesson pack from the refund. 

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