We take privacy and handling of your data seriously here at learnbylayers. With the new GDPR regulations we have made it easy and transparent as to how we use your data and your rights.
Who we are;
What are cookies?
Google Analytics and Jetpack
When someone visits www.learnbylayers.com we use third party services, Google Analytics and Jetpack, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
We have a chatbot in the bottom left hand corner of each page where we offer advice on what lesson packs are useful to you. This is an automated bot that will redirect you to specific products depending on what choices you have selected. There is an option to submit an email address for offers. We will send an email from our mail provider mailchimp with any relevant offers on. The chatbot is linked to collectchat and mailchimp so we can send you the offer. The information we store includes, the time of the interaction, the options selected and your email address.
Add to cart Popup
To enhance your shopping experience we have a cart popup that is triggered when customers want to make a purchase. This saves your email address in case you loose your cart or don’t complete the checkout process. Once your email is submitted, the information is transferred to the checkout page so you don’t need to refill your email in this category. Also, if for what ever reason your cart is abandoned, we will send you 3 follow up emails to remind you of your intended purchase.
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at firstname.lastname@example.org and we will remove you.
Submitting information to us
Access to your personal information
Under GDPR, you have the right to access and amend any of your personal data that you hold.
You are entitled to view, amend, or delete the personal information that we hold. Email your request to us at email@example.com
We will ask you for proof of ID and residence before releasing any personal data.